works Student Service Request Overview
Allama Iqbal Open University (AIOU) has launched the Student Service Request system on its Content Management System (CMS) portal, also known as Oracle AIOU. This initiative represents a significant step toward digital transformation for students. The CMS portal provides users with the opportunity to address and resolve individual academic issues and complaints directly online.
Key Features of the Student Service Request Portal
Easy Login Procedure
The login process is documented on the CMS portal’s other pages. Simply search for “Oracle AIOU” on Google to access the login page. Once logged in, you will see a user-friendly interface designed to help you navigate various options.
Creating a New Request
To submit a request, click on “Create New Request.” This will present you with a list of common issues and application types. Helpful downloads guide you through selecting the correct option for your request.

Available Request Categories:
- Financial Aid/Scholarship Applications
- Fee Refund Requests
- Other Fee Queries (Challan/Invoice)
- Correction of Personal Information
Select one of the categories by clicking on the appropriate option. Follow the prompts to provide further details related to your selection.
Additional Services
This portal also allows you to:
- Submit fees via a challan.
- Access any type of request or information.
- Address issues like fee waivers, refunds, or scholarship applications efficiently.
Each request can be submitted directly to the university without needing extensive explanations.

Portal Usage
The portal’s functionality resembles the process for applying for repeat courses or degree fees. Both new and existing students can use this portal but their login procedures may differ. Visit the “How to Get Username, Password, and Login CMS PORTAL” page for detailed login instructions.

The Student Service Request system on the AIOU CMS portal simplifies communication between students and the university. By utilizing this system, students can easily manage their academic needs and resolve any issues they encounter.